Becky goes above and beyond to ensure our travel plans exceed our expectations. She genuinely takes the time to know us, which is why she's so fabulous at managing our travel plans as if we did them ourselves. The entire team at Custom Travel is made of seasoned travel professionals, which provides an unparalleled depth of experience we can tap into. No matter where we choose to travel, someone on the Custom Travel team has been there in person and can provide details, recommendations and so much more than a resort/travel website or glossy brochure can offer. We rely on Custom Travel for all of our travel needs!

Brenda & Tommie Hopkins

My wife June and I started going to Custom Travel Service about 7 years ago. We were wanting to see the pyramids, and since there was so much turmoil in the Middle East, the only other place was in Mexico. We had no idea what was involved in this, but Becky took our request and came up with a great package for us. We liked it so much, that we returned to the same place the next three years. Then we kind of hit Becky with a curve ball when we told her we wanted to go to Italy and where we wanted to go and what we wanted see. It was Becky’s first European Trip experience but she came through like the pro that she is and did a remarkable job with everything. We can’t say enough about not only the trips we have taken through Custom Travel, but also the service. I have and will continue to recommend people to the them for any and all of they’re trip needs.

Sincerely, Bob Peters

We have always experienced excellent service and received knowledgeable advice from Becky at Custom Travel Service. My family would not dream of planning another vacation, domestic or international, without her expertise to guide us. We always feel safe and secure before and during our travels because we know that we can rely on her for our peace of mind!!

Jamie Ruder

Becky, We wanted to write and thank you for all your help with the travel needs of us and our guests for our destination wedding. Everything was perfect, the resort and staff were just as great as we remembered, and everyone had a wonderful time! We appreciate all you did to help us coordinate with the wedding planner at the resort and the extra efforts you made to make sure ALL our guests could attend! We always highly recommend the Dominican Republic to anyone inquiring about a good vacation destination.

Thanks Again, Kevin & Angie Kimker

Dear Peggy, I'm looking forward so much to my cruise this coming July, because you planned it for me and I know from experience how great it's going to be. The exquisite food, the interesting dining companions, the hilarious late-night shows and above all, the soothing blue seas below my veranda have made all my cruises delightful thanks to you. You are extremely knowledgeable and really know how to deal with cruise companies, airlines and hotels. You've been patient with my questions, and I've loved the wine and tasty treats you've always had waiting for me in my cabin. I can hardly wait until July!

Judy Shimkus

My husband and I have booked numerous cruises and trips with Donna Kaps of Custom Travel Service. She has provided outstanding service in completing the details of each package, including pre and post trip arrangements and all required documentation. She works hard to obtain the best price and follows up with upgrades whenever possible. We have complete confidence in her as a travel agent for Custom Travel Service and would highly recommend her as a contact for anyone seeking travel arrangements.

Sincerely, Mrs. Joan Wolff

We’ve known Donna Kaps for over 20 years as our travel agent. She is a very caring person who attends to all details - from booking the trip to arranging shore excursions to following up after wards to make sure we had a good time. We love her sweet smile and perky personality. She is a joy to travel with, we all feel like one big happy family. We say Donna is the best. Hooray for Donna.

Sincerely,  Ralph and Cookie Wilke

We have been using Custom Travel Service to assist in planning our trips, one to two per year at times, since 1996. NO OTHER TRAVEL SERVICE PROVIDES BETTER CUSTOMER CARE THAN THESE FOLKS. We know that if we want our trip to be top class, we book through the knowledgeable people at Custom. Their knowledge and caring for their client puts them way ahead of the pack in travel planners.

Bill and Evon Addison

Since 1999, Judy Johnson at Custom Travel Service has taken care of all my family’s travel needs and wants. She always goes out of her way to make sure every detail is carried out to perfection. I never have to worry about a thing. The rare times that she is out of the office and others have helped me, I have received the same excellent service from everyone in the office. They are professional, tie up all loose ends and they really go the extra mile. You can not find better service from other agents or the internet.

Sincerely, Conchita Dominiguez